A paradigm
shift has taken place in the overall Software Development Life Cycle (SDLC),
where instead of just focusing on the development and delivery; software
businesses are looking more into supporting customers after the delivery of
software as well. In other words, providing support services such as attending
to queries, removing bugs (if any) or providing updates from time to time have
become the responsibility of businesses. This is important, for the absence of
any customer support service can lead to dissatisfaction among customers and
loss of credibility for the business. Hence, to cope with the changing market
dynamics and customer preferences, businesses have opted for DevOps and through
it, the DevOps testing framework.
The adoption
of DevOps quality assurance stems from the following reasons:
·
Ever increasing demand from customers for better quality products and
services
·
Increased demand from stakeholders and clients to develop and deploy new
softwares quickly
·
Demand for a new approach to develop and test software, as the
traditional model is slow and not fully capable of meeting rising customer
expectations
·
Need to leverage the strengths of development and operations teams with
increased synergy
·
Need to provide continuous customer support and bring out newer versions
of software to suit the changing market dynamics and customers’ requirements
What is DevOps?
As opposed
to the traditional model of SDLC, DevOps or DevOps quality assurance envisages
the combination of Development and Operations functions of an organisation
where developers, DevOps testing specialists, and members of the customer
support team are able to work in tandem with the stated goal of delivering
continuous development, deployment, and improvement of software.
What does DevOps testing framework aim at?
·
Continuous testing during the entire SDLC with increased focused on
automation
·
Leveraging cloud based resources to be used by DevOps testing
specialists for simulation
·
Providing DevOps quality assurance during the development process and
beyond
·
Provisioning a one click DevOps testing framework through virtualization
The increase
thrust on automation in DevOps testing framework involves innumerable test
iterations on test data irrespective of the time period and geographical
location. This leads to early identification of glitches and removal of
bottlenecks, thus ensuring a smooth run for the software. Moreover, DevOps
testing specialists coordinate with the operations team on a continuous basis to
address customer complaints and, in league with developers, help the
organisation to bring out updated versions of the software to suit customer
requirements.
In a
traditional SDLC method each team working in respective silos is responsible
for the smooth functioning of a part of the software that exclusively pertains
to its area of expertise only. However, in DevOps testing framework each member
of the organisation - irrespective of the team and department remains
responsible for the overall quality of the product and its smooth functioning
thereof. In case of a customer feedback not only the operations team but others
including DevOps testing specialists have the responsibility to resolve the
same at the earliest. The implementation of DevOps methodology takes Agile and
Lean to their logical conclusion where continuous improvement in the product
takes place even after it is used by customers.
Conclusion
By adopting DevOps
quality assurance, businesses are able to cut down on waste across functions
and effectively increase the delivery time of software. Also, by emphasizing on
continuous improvement of the product DevOps testing specialists and others
ensure a good user experience.
Michael works for Cigniti Technologies, which is one of the top Independent Software Testing companies in the world to be appraised at CMMI-SVC Level 5, and an ISO 9001:2008 & ISO 27001:2013 certified organization.
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