Any
ERP implementation project, big or small, can lead to major problems due to
inadequate testing. A software needs to be tested when it is installed.
However, many companies do not employ their best practices when testing their
new ERP system. This results in problems for the ERP implementation team later
on.
The
importance of ERP Quality Assurance stems from the following facts:
- ERP systems always need to
be customized. Off-the-shelf implementation of ERP systems are very rare.
- ERP systems are always
linked to legacy systems and integrated with other applications.
- An ERP implementation is
done through multiple locations and hence need customizations in order to
accommodate local requirements.
- ERP Systems require data
migrations between systems.
- ERP Systems need to be
regularly modified to meet the changing regulatory frameworks. This calls for
frequent upgrades and improvements with changes in the technology landscape.
The
following misconceptions need to be taken care of during the process of ERP Quality
Assurance:
- Considering Implementation Quality same as the Product Quality: The performance of a software depends on the way it is implemented. The software may be a great one, but mistakes in its implementation may render it unusable. Hence, despite the high quality of the software, testing its implementation thoroughly needs to be a mandatory process.
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