According to Gartner Research, there is
consensus among a majority of businesses that their future successes will be determined
by customer experience alone. This calls for Salesforce Implementation for
it facilitates building of better business ecosystems through tools such as Force.com testing and
UAT. UAT or User
Acceptance Testing validates a solution – in
the form of an integrated software, hardware or firmware - by the end users. Also
known as end user testing, operational acceptance testing, field user testing
or simply beta testing, UAT involves testing of the ‘system’ also known as
Salesforce, by actual users / customers / clients. This is done in real life
scenarios to ensure that the Salesforce performs to its optimum as per
specifications that were agreed upon between the developer and the client.
Stages
of Salesforce Implementation
Any software product or system once in the
developmental phase goes through a number of testing stages before being finally
handed over to the client or general users. These stages are as follows:
Unit
wise testing: Carried
out at each of the developmental
stages, this process checks if each unit or bunch of codes performs as
expected.
Integration
testing: Here individual units are functionally
integrated to check if the interface between them works properly.
System
or Alpha testing: This
is the final in house testing by developers to ensure all integrated units of
the system function as per the desired outcome.
Once the above tests are accomplished, the
final stage of Salesforce
Implementation i.e., User Acceptance Testing or Salesforce testing gets
underway. This process involves a number of steps as well.
Planning: The
client or users should list out a plan that covers each functional area of the
Salesforce. This should incorporate timelines for testing, error fixing and
final sign off.
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